How do I place an order?
Browse our website, select your items, and add them to your cart. When you’re ready, head to checkout, enter your shipping and payment information, and confirm your order.
Can I change my order after it’s been placed?
Order changes aren’t guaranteed once placed. Contact customer support right away, and we’ll do our best to help.
How can I track my order?
Log in to My account and visit the My Orders section to view tracking info. You’ll also receive tracking details via email once your order ships.
What should I do if I receive a damaged or incorrect item?
Contact customer support immediately. Include your order number and photos of the item, and we’ll arrange a replacement or refund.
How do I cancel my order?
Go to My Orders in My account to see if cancellation is available. If the order hasn’t been processed or shipped, you can cancel it. Otherwise, you may need to return it after delivery.
Can I place an order over the phone?
Yes, phone orders may be available. Check our Contact Us page for phone order options.
Why was my order canceled?
Orders may be canceled due to payment issues, stock shortages, or address verification problems. You’ll receive an email explaining the reason.
Can I place an order as a guest?
Yes, you can check out as a guest. For faster checkout and order tracking, consider creating an account.
How do I use a promo or discount code?
At checkout, enter your promo or discount code in the designated field and click Apply to see the updated total.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and eligible store gift cards.